London's premier public investigation group 

Terms & Conditions


"Ghost Hunting with London Paranormal", "LPS International", "London Ghost Festival" and "Haunted History Walks" are all sub-division of the London Paranormal Society, hereafter referred to as "LPS".

All associated events, event names, event themes, text, graphics and artwork featured on this website © London Paranormal Society 2006 - 2009. All rights reserved.

Payment & Refund Policy

1. You agree that payment for your chosen LPS event must be made before the event takes place.

2. Upon receipt of your reservation, we will reserve your place(s) for 7 days. If your reservation is made within 7 days of your chosen event, payment must be received no less than 48 hours before the event.

3. We reserve the right to cancel your reservation if payment is not received in accordance with the above.

4. Payment for your event is available by PayPal or cheque.

5. LPS will not be held responsible for PayPal transactions which do not complete successfully or cheques that are lost or delayed in the post.

6. It is your responsibility to contact your bank or PayPal should your choice of payment not arrive in time.

7. All payments due via cheque or specially arranged BACS transfer need to clear at least 24 hours prior to the event, otherwise your place will be cancelled.

LPS may agree that you can make your payment on the night of the event. This arrangement is strictly at the discretion of LPS.

8. If YOU cancel a booking:

Cancellations on your part of more than 6 weeks before the event / departure date will receive 50% of the full balance. Cancellations on your part of less than 6 weeks from event / departure date will result in no refund. This is to cover administration and deposit charges to our locations. Places are non–transferable.

9. If a booking is cancelled LPS:

Occasionally, events are cancelled or postponed by LPS due to weather conditions or situations beyond our control. Should this occur, LPS will make every effort to ensure you receive a prompt and full refund of payment. If the event is moved or re-scheduled, you will be given the opportunity to take a place at the alternative venue or date.

General Terms & Conditions


1 - Please ensure that all clients must be over 18 years of age and hold a valid UK passport and or relative passports and associated Visa’s if needed. It is the client’s responsibility to acquire all relevant documents. LPS hold no responsibility over these issues.

2 - IMPORTANT: If anyone is suspected of being under the influence of alcohol or under the influence of drugs during/ before the event, they will not be allowed to stay and asked to leave the premises immediately with no refund.

3 - You are required to act in a sensible manner throughout the night, and not cause harm or damage to any other attendees, team workers, representatives to the location, otherwise you will asked to leave and the police will be called.

4 - The London Paranormal Society reserves the right to refuse admission.

5 - Expectant mothers or clients recovering from major surgery or anaesthetic are strongly advised not to attend our overnight events. Should you still wish to attend you will be asked to sign a disclaimer

6 - The London Paranormal Society will not be liable for any loss or damage to equipment / belongings to the participants during and after the event, even if caused by alleged paranormal activity.

7 - Although we cannot foresee any problems, accidents / incidents do happen and all participants are advised to have their own third party liability insurance as our insurers have indicated that our public liability may not cover you during your visit to the location since it is outside our normal public access categories. LPS carries public liability insurance.

8 - LPS are not responsible for legal liability in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from your participation in the activity.

9 - All luggage, clothing, equipment, vehicles and effects belonging to you or your party are your own responsibility. The London Paranormal Society or the location is not responsible for the safe custody of participant’s property for its loss, damage or theft.

10 - Any event due to take place wholly or partially in the open air is likely to be affected by unsuitable/adverse weather conditions. In this case, The London Paranormal Society reserves the right to relocate the event to an area which is under cover. In most cases all events take place, as it is your responsibility to bring suitable clothing and footwear to match the weather conditions for the time.

11 - You agree that you have booked onto a public ghost hunting event which is also classed as a paranormal investigation. This event is not a TV programme; we cannot guarantee that paranormal activity will take place on the night of your stay. We advise our clients, paranormal activity is a rare occurrence, even though our location is reputable and been witness to such activity, it may or may not happen. Please note that all ghost stories, myths and legends about the locations are not fabricated by LPS, however, although some are due to witness statements, many of the origins are not researchable and an unreliable validation.

12 - We suggest persons travelling a long distance to our events should secure further accommodation for the following night or book transport home due to tiredness caused by the event. We do not accept any responsibility for any accidents or incidents caused after the event. TIREDNESS KILLS!

13 - Throughout the event you and your party will act in a sensible manner and will not cause harm or injury to anyone else, any animal, effect of property etc. The London Paranormal Society management reserve the right to ask you to leave if we should consider your actions to be in any way inappropriate or in any way anti-social towards fellow attendees, team workers, representatives to the location, otherwise you will asked to leave and the police will be called.

14 - The paranormal ghost hunts are conducted by The London Paranormal Society and we hold no responsibility for any emotional, physical or other upset brought on as a result of participating in the event. You do so knowing that you know not of any condition, medical or otherwise that would preclude you from taking part in the event. You will agree that LPS will be notified as soon as possible. Refund will only take place under the refund policy ( please see above)

15 - Your event with The London Paranormal Society may include one or more team members who claim to be sensitive, psychics or mediums, whose role during this event is purely for entertainment purposes. Upon adhering to the terms and conditions upon receipt of payment, you agree that any perceived information, advice, predictions or comments made by the said psychics or sensitive’s should not be interpreted as factual or actual

16 - The London Paranormal Society reserve the right to change, add, or amend to these terms and conditions at any time. They also reserve the right to change, add, and amend any part of the event at any time.

19 - Events held by The London Paranormal Society are classed as public ghost hunts or paranormal investigations. The public events are for solely entertainment purposes only and advertised as an alternative night out. LPS do not make claims to be scientists, accredited parapsychologists or claim their viewpoint regarding alleged paranormal activity is the right way to think. LPS remind you that we all have different opinions regarding supposed paranormal activity and life after death therefore, LPS will not confirm or deny that if unexplainable activity occurs, it maybe paranormal. LPS also suggest that the clients are responsible for their own decisions into whether they have experienced supposed paranormal activity or whether they believe in life after death.

20 - You agree that LPS prices reflect the current competitive UK prices, and take into consideration the hire of the locations. LPS night vigil prices may vary in accordance to the hire of the location LPS endeavours to keep the prices as affordable as possible.

21. You understand that LPS team members will run the vigils; they will endeavour to help you sense any activity, operate equipment and try to answer any questions you may have, to the best of their knowledge.

23 - Most importantly you must understand we all have a different opinions concerning the paranormal – you have booked onto this event with the knowledge that sometimes our paranormal investigators, psychics or team leaders may sense, see or feel things you may not or agree with. This not a reflection on you or your own abilities. However, should you sense, feel or see something paranormal, our investigators, psychics or team members with look at all the possible causes – be that natural or unnatural, first. This is an investigation – we will look at all facts.

24. You understand that LPS will supply various gadgets associated with ghost hunting. We will give you a brief explanation on how they work – it is up to you, the client to use them at your will, unless otherwise stated by LPS. LPS does not state that the gadgets can ‘pick up’, ‘tune into’ or record spirits, ghosts and or other supposed paranormal activity. LPS agree with parapsychologists that many of the gadgets are not ideal in capturing alleged phenomena and are often misinterpreted in the field.

25. Lone vigils may happen, according to the size of the location. You understand due to the number of participants, and length of event, not everyone will be able to experience it. LPS will endeavour to try and fit everyone in throughout the night, however, should we run out of time, it is our policy to call it a day.

26. You agree that LPS night vigils will include on average 15-35 ghost hunters, and on average 5-10 team members who vary in accordance to availability and LPS policy. LPS deserves the right to use various sensitive’s and paranormal investigators at all events.LPS occasionally will use a guest psychic, or paranormal investigator and sustain the right to change the billing of the event due to the guests availability.

27. London Paranormal Society is run by Ian Shillito. LPS realises that a number of ghost hunters book onto the events in order to work with Ian as he has appeared on Most Haunted. Ian will do his utmost best to work will all of you throughout the night; however you agree that you will be put into smaller groups headed by other psychics, paranormal investigators. Ian will swap around during the course of the event.

28. You understand that most events will include a brief explanation about ghosts and hauntings, sometimes a group mediation, group and lone and refreshment breaks. Please note that all group vigils run for approximately – 60 – 90 mins and will be lead by 1-2 LPS team leaders (However should activity occur these times may be extended) Lone vigils will run approx; 10-15 mins.

29. LPS will supply basic refreshments, tea, coffee, biscuits, unless stated in the event breakdown on the site.

30. Your event maybe filmed for our records, and you maybe asked to film a solo vigil. This footage may be included in a promotional video and appear on the net or as promotional material. Should you not want to be included, please inform an LPS team member ASAP.

Private Bookings
When a private booking is made we require a deposit amount of 50% which is non refundable to hold your booking.

We require full balance to be paid within 21 days of an event taking place, unless by special arrangement with LPS


You agree that all events held by London Paranormal Society are classed as an alternative night out and are solely for public entertainment purposes only. LPS makes no guarantees regarding the validity of the supposed paranormal activity associated with our locations or information, obtained from any of our sensitives, psychics, mediums or investigators.

No perceived opinions, information, advice or comments made by any of the LPS volunteers, guests or employees, sensitives, psychics or mediums should be interpreted as factual or actual.

You, the client, are responsible for making your own decisions if one of our psychics, sensitives or mediums gives you a reading and understand it should not be interpreted as the only course of action. You also agree that we all have different opinions regarding supposed paranormal activity and life after death and that LPS suggests you, the client makes up your own mind as to whether ghosts exist or whether you experienced any paranormal activity during our event.

Have a look at our client testimonials.


The London Paranormal Society Team


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